Apply Now

Practice Receptionist

  • Location: Shepherd's Bush, London

Practice Receptionist

  • Sector: business admin law
  • Location: Shepherd's Bush, London
Practice Receptionist
Apply Now

Duties:
• Greet all patients on arrival.
• Answer the telephone dealing with or redirecting enquiries as appropriate.
• Handle general enquiries, referring where necessary.
• Make new and follow-up appointments.
• Accept messages for the doctors and other healthcare professionals of the practice.
• Record requests for repeat prescriptions from housebound patients.
• Record details of requests for home visits according to practice policy.
• Register new patients – following practice policy – offer registration health check. Enter information onto the computer and complete Registration Link process.
• Check and distribute medical records during surgery session.
• Organise patient records in a chronological order.
• File medical records, hospital reports and letters.
• Depending on agreed time of your shift, open premises, check heating and ventilation and restore telephone service.
• Ensure all consultation rooms are adequately stocked in respect of clinical trolley, as well as printer paper etc.
• Make tea/coffee for doctors and other staff and participate in washing up rota.

Person specification:

• Basic knowledge of relevant industry legislation (we can help with this)
• Outstanding influencing and networking skills
• Exceptional people skills
• Communication skills and good telephone manner.
• To have professional and friendly approach towards customers.
• Strong Organisation, attention to detail and Administrative Skills.
• Good interpersonal skills with customers/team.
• Lateral thinking and problem solving.
• IT/keyboard skills, knowledge of Microsoft Office package.
Additional Information:

Days of work: Monday – Friday
Hours of work: TBC
Pay Rate (if Apprenticeship): TBC

Important Information:

Please be on time and dressed smartly.

Please think about the role you would be performing and try to understand the key tasks – ask your Jobwise Training CRM if you are unsure of anything.

Please remember to research the company. You will need to remember 3 things about the company from their website as you will be asked this question in interview.

Please remember to think of some questions to ask during your interview – these can be about the company or the industry. It is important to have at least one question planned.

Company: Dr Kukar Surgery
Address: 12-13 Ollgar Cl, Shepherd’s Bush, London W12 0NF

Apply Now

Do you hold grades A-C Maths and English GCSE's (achieved or predicted)?

 Yes
 No

Click here to attach your CV via your computer or smart phone via a third party such as Dropbox, Google Drive and Microsoft Onedrive.

If you don't have access to your cv, you can still apply using your contact information


 Save these details for next time?

Follow us on Facebook for new vacancy alerts, competitions and more


By applying for this vacancy you agree to our terms and conditions and privacy policy. We will never share or sell your data to any third parties and it will be handled securely at every stage of the recruitment process.

Stop searching, be found! With the new CareerMap CV Library REGISTER YOUR CV
Stop searching and be found with the new CareerMap CV Library
REGISTER YOUR CV