Raise Support Co-ordinator 29866
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The Growth Company
This is a brilliant opportunity to join a large organisation as a business administration apprentice. The Growth Company are offering great progression opportunities for the right person.
A normal day would include:
Contacting customers that are currently on the programme
Provide excellent levels of customer service over the telephone and face to face
Collection of evidence and verification of evidence for key outcomes
To maintain paperwork and electronic records
Supporting customers over the telephone and face to face with any questions they may have or addressing and helping to resolve any issues customers may face and booking them back in to see their adviser if required
To contact employers and training providers to establish information about customer progression
To ensure all systems are up to date
Communicate with employers via telephone, face to face, fax or email to validate customer’s outcomes, ensuring a high level of attention to detail and ensuring internal processes are followed and adhered to at all times
Work to daily, weekly and monthly targets and deadlines
The Growth Company is dedicated to economic development, inward investment, skills, employment and enterprise. They are driven by success, but remain not-for-profit and leave a lasting legacy of growth wherever they work.
What you could go on to do:
There are long term career opportunities available for the right person, with possible progression within the company or onto the next level apprenticeship.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
What you should have to apply
5 GCSE’s including maths and English grades A-C
A warm, approachable style to delivery is required in order to build relationships and rapport
Ability to understand, demonstrate and apply The Growth Company values: Make a positive difference, stronger together, empower people, do the right thing, build on success
Excellent customer service
Good telephone manner
Good organisational skills
Excellent IT skills
Ability to work to challenging targets
High level of attention to detail.
Willingness to travel and working outside of office hours
Good working knowledge of all Microsoft packages
Knowledge of administrative systems
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