25/09/2018 The Growth Company Stockport SK6 2SD

Service Desk Business Administrator 30533 30533

  • Sector: business admin law
  • Location: Stockport
  • Salary: 12.749
  • Level: 3
  • Reference: 30533
Service Desk Business Administrator 30533

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About this opportunity

Unique Systems are seeking an apprentice service desk administration to become an integral member of a small team. The service desk is a key element in making and maintaining client relationships and is effectively a shop front for the company.

A normal day would include:
• Answering service calls
• Allocating calls to team members
• Arranging deliveries of small service items
• Liaising with client
• Updating all site folders and creation of both service and project folders
• Completing client questionnaires
• Taking responsibility for the service desk

The successful candidate must be people person and enjoy solving problems. You will need to be organised and enjoy creating structure. Good communication will be a fundamental part of your daily work life.

What you could go on to do:
If you have a commercial mind there is a mini business of on line sales and service /maintenance that needs to be built up. If you are technically minded, specifying, estimating and designing is a route you could take.

How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
What you should have to apply

GCSE maths and English A-C/4-9
Personal Qualities

• Hard working
• Desire to work and learn
• Confident
• Personable
Skills

• Well organised
• High level of accuracy
• Good communication skills
• Able to multi task
• Able to work under pressure
• Ability to take control of project from start to finish

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About the Provider

  • Find a job you'll love, learn new skills, live the lifestyle! The Growth Company has helped thousands of young people and adults improve their lives through: Apprenticeships, Traineeships, Higher Education qualifications and courses for businesses. We're here to help you, whether you're starting your career journey or looking to improve your skills and gain qualifications. Did you know... We’re the largest provider of Apprenticeships and Traineeships in Greater Manchester and one of the largest providers in the North West. We have worked with over 15,000 employers. We supported over 75,000 learners.

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Apprenticeships

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Apprenticeships are an excellent option for those leaving school to train and learn a role in a hands-on environment. Through apprenticeships, young people get the opportunity to work with experienced professionals who have a wealth of knowledge relating to their chosen scheme, so they can provide young people with support and guidance along the way while they also study towards a professional qualification.

There are a wide range of sectors that accept apprentices, including everything from health and beauty to engineering and plumbing. Careermap offers a wide choice of opportunities for young people to choose from.

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The Careermap team recognises that the first steps in a young person’s career can be confusing, so they keep it simple from the start. Careermap ensures vacancies are being successfully filled, putting early career opportunities at young people’s fingertips. Along with their network of social media partners @CareerMapNews aims to provide the most viral content on the web for the youth market. The Careermap team thinks outside the box, using a fresh approach to inspiring and recruiting young people.

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Why CareerMap?
  • 1
    Careermap is the leading website for 14-19 year olds looking for a pathway into employment.
  • 2
    The careermap team recognise the first steps in a young persons career can be confusing, so we keep it simple from the off
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    We support over 70 FE Colleges and Training Providers across the UK. In March 2015 we also activated recruitment campaigns for BT, Carillion, Prudential, British Gas, RBS, Rolls-Royce, Volvo and The BBC.
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