IT Support Engineer – Apprenticeship – Leicester

  • Sector: i t telecoms
  • Location: Leicester
IT Support Engineer – Apprenticeship – Leicester

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This is an excellent opportunity for a candidate who is passionate about IT and looking for an apprenticeship role that will kick-start their career.

The apprentice will be working as part of the team and provide IT support to clients and gaining a Microsoft qualification.

The responsibilities in this role will:

Using ticketing / help desk software
Creating new user accounts
Reseting passwords / unlocking accounts
Malware removal
Troubleshooting printing issues
Troubleshooting Internet issues
Using ConnectWise PSA

You will be working with the following technology:

Vista, Windows 7, Windows XP, Windows 8
Microsoft Office 2007, 2010, 2003 and 2013
Active Directory
Networking knowledge
Server 2003, 2008 both SBS and non-SBS
ArcServe or BackupExec
Key Microsoft Server technologies, eg: Exchange

To be considered for this role we are looking for candidates who:

Can demonstrate a good understanding and passion for IT
Are enthusiastic
Good communication skills
Good attention to detail
Keen to learn and develop new skills and knowledge

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