IT Support Technician: Microsoft IT Apprenticeship – Sale
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Passionate about Technology? Apply now for the Microsoft IT Apprenticeship Programme. Microsoft certification training with tutor lead sessions whilst you gain valuable on the job experience!
An exciting Microsoft IT Apprenticeship opportunity has arisen with a fantastic up and coming IT Consultancy based in Sale, Greater Manchester for an energetic and enthusiastic person (aged 16-18 to meet government criteria) to join their growing team. In this role, you would earn £150 per week, whilst learning on the job and gaining industry sought after Microsoft IT certifications.
Have good knowledge of general IT and networking, with a good understanding of Microsoft systems
Be familiar with taking computers apart and some experience of networking
Have some previous work experience based within a customer orientated environment
IT Support Technician:
To provide 1st line technical support to customers, dealing with queries via the telephone and email
To provide full pro-active support to clients servers, desktops and networks
To be aware of and abide by IT procedures and policies
To maintain a safe working practice, following all health and safety policies and procedures.
To undertake any other relevant duties as may reasonably be requested by the management
You will be:
An ambitious individual with a passion for technology and a desire to understand how things work
Commercially aware with the ability to work on your own initiative
Hardworking, professional with a proactive approach to work
Well presented, excellent at written and verbal communication and confident on the telephone
A logical and analytical thinker with the ability to solve problems
An enthusiastic individual that works well with others and a friendly, people orientated personality
Excellent at managing your time, with great accuracy and attention to detail with practical and documentation tasks
Able to organise and prioritise constantly changing and sometimes challenging workloads
Flexible, inquisitive and have a willingness to learn
A strong character with integrity and self-motivation
Able to work without being chased and willing to go the extra mile to complete a task
Able to work in a fast paced environment and work well under pressure
Qualified with a minimum of 5 GCSEs (grade C and above) including English and Maths
You should be willing to learn and have input into projects. You should also have a sense of fun, firmness and fairness. You are likely to be an individual who will naturally be respected by others and the team. You should be willing and able to provide input to processes and projects.
The role is packed with variety and will provide the successful candidate with a fantastic foundation of experience across a number of popular technologies. The company is a highly professional and progressive organisation offering the right individual an opportunity to grow quickly with the business.
The company is a Cheshire based IT Services Company supporting all kinds of businesses throughout Cheshire and the UK. As a specialist IT support Company and a Microsoft certified partner, they provide a high quality unique, tailored service designed to fit their clients’ business requirements. Large or small the company is on hand to offload the administrative burden of any IT issues whilst also complimenting their clients’ existing skills and resources.
They are very much looking for you to remain with them once the training modules and Microsoft Apprenticeship have been completed. It is expected that you remain in this role for approximately 18 months, and you would be given more technical queries as the time goes by. You would therefore move into a more customer focused role as your experience develops.
IT Skills Management is the most successful company in placing apprentices in the IT sector and 92% of Microsoft IT Apprentices stay with the company with which they started their apprenticeship. We have a unique relationship with Microsoft and are their official partner for their highly accredited Apprenticeship Program, which has been designed for and developed by Microsoft Partner companies to help bring new talent into the industry. With various reports stating there is a large shortage of IT skills, which are needed to help the economic growth, this is an ideal time to join the IT industry.
Please note that full government funding is only available to candidates aged between 16 and 18 years and part funding may be available for those under the age of 24.
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