Systems Engineer Apprenticeship – Walton on Thames IT-KT12
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Company – ITSkillsman
Salary — £7,800
Location – Walton on Thames – KT122TZ
No. Positions – 1
Duration – 1 Year apprenticeship
Work Type Apprenticeship
Industry Sector Computing and IT
Job Description TEXT:
We are looking for an eager-to-learn team member, at the beginning of their IT career, who is keen to learn all aspects of the business.
Initially the position will be 1st line:
• Taking calls from customers
• Logging them in the helpdesk system
• Working with the rest of the team to see these calls through to resolution wherever possible.
As your training progresses, you will start dealing with 1st line support calls and continue working with the team on higher level calls until your apprenticeship has completed.
• Polite with good communication skills, in person / on the telephone and over email.
• Keen interest in IT
• Enjoy helping people
• Professional attitude
• Keen to learn
• Good people skills
• Qualified with a minimum of 5 GCSEs (grade C and above) including English, Maths and ICT
FUTURE PROSPECTS: As a growing and ambitious company, the opportunities are very open, at minimum progression through 2nd line / 3rd line and into the special projects team are all very possible. You will grow to be part an important part of the team and have a long term career in this business.
Summary Job Description
THE COMPANY is a managed service provider (MSP). They look after their customers IT, enabling them to go about their day to day business and concentrate on their expertise. These services start at the help desk, where they provide day to day support to users and look after the network and servers.
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