15/09/2017 Intequal Birmingham B18


  • Sector: i t telecoms
  • Location: Birmingham
  • Reference: INTQ279

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Are you interested in establishing a career in the fast paced, ever changing IT industry? If so, the below opportunity might be just what you are looking for!


Job Specification
Job Description

Intequal, in partnership with the Microsoft Apprenticeship Programme, are offering this exciting opportunity to embark on a career as a Technical Sales Apprentice.

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through online learning and practical experience. These qualifications are highly respected and sought after and the skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible chance at starting your professional career in the industry.


Job Role

The company require a proactive IT Technician with an aptitude for communication and interest in Microsoft infrastructure technologies such as Windows.

Quickly assimilating new technologies, being able to apply what is learnt and showing a genuine enthusiasm for the technology are critical to this position’s success.

This role will initially be involved in speaking to customers and identifying opportunities, selling and promoting products and booking appointments for the Business Development Manager. You will focus on the core product range in the B2B SME and Corporate market.

Duties will include (but aren’t limited to):

–          Reaching out to potential customers

–          Prospecting

–          Updating the CRM system

–          Booking appointments

–          Sending emails and contact customers via phone

–          Learning about IT technology

–          Upselling and cross-selling products to potential customers

–          Working towards qualifications

As a Microsoft IT Apprentice you will be required to:

Ø  Develop new business via telephone and mass communication such as email and social media to introduce the company’s solutions and services and identify appropriate prospects within the target market.

Ø  Follow up on leads and conduct research to identify potential prospects.

Ø  Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.

Ø  Conduct a needs analysis and determine prospects pain points to determine how the company’s solutions can meet their needs.

Ø  Identify key buying influencers within these prospects to determine budget and timeline.

Ø  Work with the Director and other Sales & Marketing team members to develop and grow the sales pipeline to consistently meet quarterly revenue goals.

Ø  Manage data for new and prospective clients in CRM and any other software tools provided, ensuring all communications are logged, information is accurate and documents are attached.

Ø  Prepare and analyse sales pipeline reports and dashboards.

Ø  Prepare email, website contents with latest marketing information from Microsoft.

Ø  Work with other team members to ensure database is up to date, so that the sales data collectors are identifying the right people.


About the Company

You will be working in a company that specializes in IT support and services for businesses.

Qualifications & training
Qualifications & Skills Required

The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. The company are looking for someone with a positive, highly self-motivating, can-do attitude from someone who isn’t afraid to ask questions.

To be considered for this role, you must have at least a C grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT.

You should have some sales experience and ideally some knowledge of IT infrastructure/IT pre-sales.

Candidates should be money motivated, confident, willing to succeed, resilient, target driven and must possess the ability to build rapport and not shy away from picking up the phone.

You will be wanting to secure a full time, permanent position within the company and will work towards this throughout your apprenticeship.

You will have excellent communication skills and a brilliant telephone manner.

You will have a good telephone manner and a positive outlook.

You will be willing to work hard and eager to learn.

An interest in IT is mandatory!

Training Provided

You will be enrolled onto the Microsoft Technical Sales Apprenticeship and work towards gaining MTA qualifications in Cloud Fundamentals as well as a City & Guilds Level 3 ICT Diploma, gaining an understanding of the sales process, interpersonal communications, planning, making and closing calls, objection handling and meeting objectives.                                                                                    This apprenticeship is delivered remotely using the very latest Microsoft technologies via a live virtual classroom.                                                                                                                                                                 This apprenticeship teaches the fundamental core sales skills and techniques for anybody looking to kick-start a career in Technical Sales.

Location                                               B18, Birmingham

Working Hours                                 Monday to Friday, 9am-5.30pm

Wage                                                    £3.50 per hour (this will increase upon successful completion of 3 month & 6 month reviews, bonus/commission will also be available on confirmed orders and there will be many perks/benefits available after successful completion of probation period).

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