13/06/2018 3aaa Borehamwood WD6 2BT

Technical IT Support Apprentice VAC001335280

  • Sector: i t telecoms
  • Location: Borehamwood
  • Salary: 9.464
  • Level: 3
  • Reference: VAC001335280
Technical IT Support Apprentice

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This is the chance to get in at the ground level and be part of our next wave of growth. This is an exciting time for us and you can make the difference!

Apprenticeship summary
Annual wage

Working week
Monday to Friday, 9 am to 5:30 pm

Total hours per week: 37.50

Apprenticeship duration
15 months

Possible start date
29 Jul 2018

Apprenticeship level
Advanced Level Apprenticeship

Reference number

1 available

We’re looking for a fun, dedicated individual to join our technical services team as an apprentice.

This role would be very varied from:

Carrying our regular checks on client infrastructure.
Helping facilitate projects.
Handling support calls.
Desktop support and Management.
Logging and closing issues on the internal ticketing system.
We are committed to training our employees up as quickly as possible and helping you create a career for yourself. Within a matter of weeks, you’ll be able to take Microsoft certifications and by the end of the apprenticeship you will be fully prepared for your next role.

You would have exposure to & skills developed around products including: Microsoft Windows, Mac OS X, Desktop Management, Windows Server, networking products, Office 365, Microsoft Azure, Microsoft Intune and much more!

Requirements and prospects
Desired skills
Computer Literate.
Customer Service.
Personal qualities
Positive Attitude.
Desired qualifications
A minimum 5 GCSE’s C and above Including Maths, English and ICT (or equivalents).
Future prospects
Possible progression to Level 4, permanent position for the right candidate.
Things to consider
It is highly important that you do not contact the Employers directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your Application or the job itself, please contact your 3aaa Training Academy.
About the employer
Chalkline are an IT managed service provider (MSP) and a Microsoft cloud solution provider (CSP). We pride ourselves on offering best-of-breed modern solutions for businesses of any size. We specialise in the Microsoft Cloud and our aim is to ensure that IT is an enabler for your business. Delivering world class Customer Service is at the heart of everything we do.

Unit 2, Stirling Court

Stirling Way


Training provider
Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Watford for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:

Level 2 Functional Skills English and Maths (if applicable).
Knowledge Module 1 – Networking and Architecture.
Knowledge Module 2 – Mobile and Operating Systems.
Knowledge Module 3 – Cloud Services.
Knowledge Module 4 – Coding and Logic.
Knowledge Module 5 – Business Processes.
One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification).
Knowledge Modules are specified by the British Computer Society (BCS).

Training provider

Applications for this apprenticeship are being processed by Aspire Achieve Advance Ltd

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