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Technical Support Apprentice – Cookham (SL6) – 16293

  • Location: Cookham
  • Salary: 13006.24
  • Level: 1
12/09/2018 QA integration Cookham SL6 9NZ

Technical Support Apprentice – Cookham (SL6) – 16293

  • Sector: i t telecoms
  • Location: Cookham
  • Salary: 13006.24
  • Level: 1
Technical Support Apprentice – Cookham (SL6) – 16293
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Employer description

AVINU is a company that designs and delivers lifestyle technology primarily into residential properties. This means installing cinemas, multi-room music and HDTV, full data/WiFi networks, building management systems, smart-home automation and intelligent lighting/heating.

Job overview / purpose

We are looking for an individual who is passionate about technology, has the ability to work within a team and an interest in programming.

Your work may be both inside and outside customer’s houses as part of a new build project or in a refurbishment, or in a commercial environment such as hospitals, schools, factories, offices, shops etc.

Key responsibilities

  • Installing Audio Visual systems, Lighting control systems, data networks and related systems across the UK
  • Cable installation, cable termination, fault finding, basic soldering, fixing brackets, mounting hardware
  • Commissioning installed equipment, ensuring a high quality end result for the customer
  • Programming of control systems
  • Development to learn CAD software
  • Effectively communicate with customers of different competency levels to resolve technical enquires and issues efficiency
  • Visiting customer sites to service and / or repair existing equipment
  • General admin support when not on site which will include: updating job progress on internal systems, responding to emails, stock control

Desired qualities

  • Motivated and driven – you must feel like jumping out of bed for the business every day
  • Willing to learn – every day is a school day – You need to learn on the job and take a genuine interest about new products and technologies
  • Self-starter – you never sit back and wait for things to do; you are pro-active and constantly busy
  • Appearance – you represent AVINU and its values – You need to dress appropriately for the day’s work and be an ambassador for the business
  • Practical – you never give up, constantly looking for practical solutions
  • Communication – it’s very important that you can communicate clearly with customers, other contractors and your team members
  • Teamwork – you play a key role in the AVINU team, conscious of others and willing and able to help
  • Organised – you keep a diary of work, a to-do list and keep the team up-to-date with progress

Desired qualification

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade D or above.

Working week

5 days per week,



37.5 hours per week [average week, will be confirmed with the employer]


Dependant on candidate – £150 – £250 per week

Important Information

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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