Telesales Apprentice – Northgate Lighting – Leeds
Telesales Apprentice – Northgate Lighting – Leeds VAC-43081
Below is a brief outline of the duties of this role.
• Dealing with customers on a daily basis, both in a sales and a customer service role to provide commercially aware quotes to customers using solid business acumen
• Identifying new opportunities within the market place and cold calling for new business
• Increasing the customer base by offering the products to existing customers and making contact with previous customers within the Electrical Wholesale Sector including several buying groups
• Dealing with inbound B2B sales
• Building strong relationships with new and existing customers
• Working to targets including call volume, profitability, value
• Working within a team and managing own work load to provide an effective service to both external and internal clients
• Using CRM system to record details and provide information across the business
• Maintaining and expanding the existing customer database through a CRM NAV system
• Working to targets including call volume, sales volume, profitability and GP%
• Following up on quotes produced
• Learning the product range and being able to prepare customer quotations
• Working with key suppliers to expand industry knowledge
• Other duties as required
Location: Leeds
Position Type: Apprenticeship
Sector: Retail
Working Week : 40 hours Mon-Friday.
Weekly Wage : £160.00
Application Deadline: 06-03-2019
Possible Start Date : 13-03-2019
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