Apply Now

Telesales Apprenticeship

  • Location: Bristol
  • Salary: 11212.76
  • Level: 2
  • Reference: VAC-41813
18/01/2019 lifetime Bristol BS8 1EJ

Telesales Apprenticeship VAC-41813

  • Sector: business admin law
  • Location: Bristol
  • Salary: 11212.76
  • Level: 2
  • Reference: VAC-41813
Telesales Apprenticeship
Apply Now

This exciting role will have you supporting our telesales, sales support and campaign management teams.

With this role you will also undertake a Business Administration Level 2 Apprenticeship through Lifetime Training – supporting you grow your business knowledge, skills and behaviours, all whilst earning a wage.

We are not looking for lots of experience, but you will need to be up to the challenge of working in a fast moving, rewarding environment and bring excellent social and relationship building skills to the post.

Specific responsibilities day to day will be:


• Outbound calling: B2B and B2C – potential customers, existing clients and generating new business.
• Keeping up to date with our product range and understanding which products might best suit the customer, therefore maximising upselling potential.
• Advise existing and new clients/learners on the appropriate courses to suit them and their job role.
• Encourage customers to sign up for a training course or and/a visit from a sales representative, creating a valid PLR on our internal CRM system.
• Qualify all opportunities to ensure that they are fully eligible for funding and suitable to be signed up by our trainers.
• Ensure specific campaign messages are delivered accurately.

Sales Support:

• Appointment confirmation calls
• MTD productivity reports – KPI’s e.g. talk time, dials, appointments booked
• Conversion report

Campaign management:

• Being responsible for the content of campaign activity notes and follow-up emails
• Liaising with key stakeholders to ensure success of call campaigns, offering advice and support to KAMs on the content of campaigns
• Handling inbound inquiries from prospective clients and ensuring this is channelled to the correct department and actioned efficiently
• Creating bespoke reports on call campaigns highlighting areas of improvement and sharing this detail with key stakeholders within Lifetime
• Liaising with key stakeholders to ensure CRM as up to date as possible
• Supporting campaign executive with any other requests

Location: Bristol

Position Type: Apprenticeship

Sector: Business & Admin

Working Week : 37.5 Hours. Mon-Fri 9-5.30

Weekly Wage : £215.63

Application Deadline: 25-02-2019

Possible Start Date : 04-03-2019

Get more details

By applying for this vacancy you agree to our terms and conditions and privacy policy. We will never share or sell your data to any third parties and it will be handled securely at every stage of the recruitment process.

Stop searching, be found! With the new CareerMap CV Library REGISTER YOUR CV
Stop searching and be found with the new CareerMap CV Library