Trainee Technical Support Engineer
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IT is one of the only careers that promises to constantly challenge you as technological advancement has become a guarantee in the modern world. If you have a passion for all things IT and have a gift for understanding how things work, then you should definitely consider a career as a Technical Support Engineer.
The GCI Group are widely considered a leader UK Managed Services and boast a client base which is expanding at a phenomenal rate they find themselves in regular need of 1st Line Technical Support Engineers. To keep up with this high demand, they have joined forces with The Training Room to identify ambitious individuals eager to submerge themselves the world of IT. GCI boast cutting-edge offices ready and waiting for you to really develop your skills as a Technical Support Engineer.
Why let something like ‘no experience’ hold you back? The Training Room will align you with a course to get you that all important certification in:
• Microsoft Networking Fundamentals (MTA)
• CompTIA Network+
• Cisco CCNA Routing and Switching
The course allows you the freedom to study when it suits you, and you could be certified in less than 3 months, so why wait?
Your role will include:
• Resolve monitoring alerts
• Ensure all security remains updated and efficient
• System maintenance
• Updating and replacing client systems
• Incident ownership
• Process Compliance
You will be providing support and maintenance across:
• Network/Data security (Firewalls and UTM)
• Network Infrastructure (Routing and Switching)
• Wireless Connectivity
• Data storage (Servers, SAN/NAS and virtualisation)
• Disaster Recovery and Back Up
You will also be expected to act in accordance with GCI’s corporate security standard.
If you’re looking for a career and not just a job, then start your journey today and click APPLY now. Just complete the short form and we will call you back for an open conversation about the next steps.
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