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Customer Service Advisor Apprentice

  • Location: Sheffield
  • Salary: 9750
  • Level: 2
  • Reference: VAC-46746
18/07/2019 lifetime Sheffield S2 5DD

Customer Service Advisor Apprentice VAC-46746

  • Sector: customer service
  • Location: Sheffield
  • Salary: 9750
  • Level: 2
  • Reference: VAC-46746
Customer Service Advisor Apprentice
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Benefits of working for Team Knowhow
• You will be employed on a permanent contract
• You will receive a discount card for to use towards Dixons Carphone products
• The Team Knowhow office is in an excellent location, with transport links bringing you straight to the office as well as onsite parking
• Full training is provided – If this is new to you, don’t worry as we will give you all the training you need, delivered by an award-winning Learning and Development Team
• You will be working in a fun and lively workplace with a great atmosphere.
• Free lunches will be provided daily on site
• Free uniform
• During peak times (leading up to Christmas) apprentices are included in regular prize giveaways including TV’s and other electrical goodies

Summary
• Answering each customer with Team Knowhow greeting demonstrating the right behaviours.
• Deals with customer queries, achieving first contact resolution in order to contribute to the overall level of customer satisfaction. Finding solutions to customer problems and queries whilst keeping them in the know.
• Keeps regularly updated with business messages and instructions via the Team Knowhow intranet site.
• Achieves individual performance targets based on individual and departmental key performance indicators (KPIs).
• Keeps business area and site facilities tidy. Colleague is always well presented keeping the Team knowhow uniform smart and clean.
• Acts always with the compliance of all current legislation and adheres to all company policies and procedures.

Location: Sheffield

Position Type: Apprenticeship

Sector: Business & Admin

Working Week : Monday – Friday and possibility to work 1 in 2 weekends.

Weekly Wage : £187.50

Application Deadline: 14-08-2019

Possible Start Date : 26-08-2019

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About the Provider

  • Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes. Today this principle remains core to our business and has enabled Lifetime Training to become one of the UK's top training providers, offering Apprenticeship programmes, recruitment services and self-funded training courses. We have developed the skills and careers of thousands of individuals and have improved the performance of some of the biggest, and smallest, employers in the UK across a wide range of business sectors.

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Apprenticeships

Careermap connects young people with educational institutions and businesses to make sure that young people understand exactly what choices are available to them when they leave school.

Apprenticeships are an excellent option for those leaving school to train and learn a role in a hands-on environment. Through apprenticeships, young people get the opportunity to work with experienced professionals who have a wealth of knowledge relating to their chosen scheme, so they can provide young people with support and guidance along the way while they also study towards a professional qualification.

There are a wide range of sectors that accept apprentices, including everything from health and beauty to engineering and plumbing. Careermap offers a wide choice of opportunities for young people to choose from.

How does it work?

The Careermap team recognises that the first steps in a young person’s career can be confusing, so they keep it simple from the start. Careermap ensures vacancies are being successfully filled, putting early career opportunities at young people’s fingertips. Along with their network of social media partners @CareerMapNews aims to provide the most viral content on the web for the youth market. The Careermap team thinks outside the box, using a fresh approach to inspiring and recruiting young people.

They offer thousands of exciting apprenticeships and early career vacancies every month for young people. They’ve even launched a new magazine to help young people make the right choices.

What are we saying?
Why CareerMap?
  • 1
    Careermap is the leading website for 14-19 year olds looking for a pathway into employment.
  • 2
    The careermap team recognise the first steps in a young persons career can be confusing, so we keep it simple from the off
  • 3
    We support over 70 FE Colleges and Training Providers across the UK. In March 2015 we also activated recruitment campaigns for BT, Carillion, Prudential, British Gas, RBS, Rolls-Royce, Volvo and The BBC.
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