The range of Apprenticeships the Royal Bank of Scotland offer can be a fantastic starting point, or a welcome change in your career. While working towards a recognised qualification and learning a variety of new skills, you’ll be provided with support every step of the way, and rewarded with a competitive salary.
Customers are at the heart of the RBS business and culture. No decision is ever made, big or small, without considering how it affects their customers. They’re focused on doing their best for them every day. Where an opportunity to serve them better arises, they take action.
With opportunities that span across 4 key business functions, you’ll have a broad range of areas in which to find your niche:
With your focus on either software development and testing, or application and systems support, you’d be joining a cutting edge division of the bank. You’ll have the chance to build up a specialist set of skills, opening the door to some fantastic opportunities.
You’ll be involved with several high profile projects, all with the view to improve operational efficiency as well as the service offered to customers. As your role in each project varies, you’ll be involved in a wide range of activities such as you research, collate and analyse data in order to identify trends and improvement opportunities.
Either face to face or over the phone, you’ll be at the heart of the customers needs. Dealing with all sorts of queries and requests, you’ll build an understanding of their needs in order to provide them with the right product or service, or to resolve any potential problems.
You’ll provide support to your Relationship Managers with a wide variety of activities which will in turn support the effective implementation of the bank’s credit and service processes. By helping to streamline the service offered, you’ll be making things simpler for RBS customers.
Regardless of the apprenticeship you choose, you’ll become part of a diverse and collaborative business, and help to build a better, brighter future for the bank.