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IT Support Apprentice, Brockhill Arts Performing Arts College

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West Hythe, Kent Lifetime Training

Job Reference:  VA/222848
Job level:  Apprentice
Employer:  Lifetime Training
Company Name:  Brockhill Arts Performing Arts College
Job Type:  Contract
Salary:  £0 - £9,999
Salary and Benefits:  £175 per week

Location

County:  Kent
City:  West Hythe
Post Code:  CT21 4HL

Description

Brief overview of vacancy role:  An excellent opportunity to learn all aspects of ICT support within a well-established and highly regarded Performing Arts College, whilst attaining a nationally recognised qualification.

An excellent opportunity to learn all aspects of ICT support within a well-established and highly regarded Performing Arts College, providing ICT support for school systems- student and staff. You will receive training in a wide variety of areas and gain a fantastic amount of experience in all aspects of this exciting industry.

- The ICT technician role will involve support of students and staff in keeping ICT efficient and fit for purpose.

- Working in a busy support department you will provide 1st Line support for Staff and Students. Receiving incoming issues by phone, email or in person you will be required to install software, maintain computer hardware and respond to ad-hoc queries on general computer usage.

- Additionally you will perform day to day house-keeping on the network, making sure antivirus definitions are up to date and the daily backups have been taken. You will also be required to setup projectors and screens for presentations and events.

- This role also requires supporting a busy reprographics department with large-scale print runs as well as providing technical support on the print hardware.

- The role also includes supporting the Admin team during peak times and if staff shortages occur

- On job training will be provided that will lead to experience in maintaining large networks and supporting customers.

A DBS check will be required as standard

Desired personal qualities:  - Reliable - Good under pressure - Good at managing deadlines - Ability to learn skills quickly - Ability to work effectively in a team based environment
Desired qualifications:  To be considered for this role, you must have a C/4 grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT.
Training to be provided:  CORE MODULES The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician. The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available. Computer Fundamentals & Security Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting. Introduction to Networking & Cloud Services An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols. Communication in Support Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
Future prospects:  This role may secure a full time position within the college for the right person on completion of their apprenticeship, although this cannot be guaranteed.
ref: (VA/222848)
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