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Data Technician Apprentice – Commercial Analysis


Digbeth, West Midlands QA

Job Reference:  MP-33269-80382
Job level:  Apprentice
Employer:  QA
Industry:  Business
Job Type:  Full Time
Salary:  £10,000 - £19,999
Salary and Benefits:  Up to 18525 UKP per year


County:  West Midlands
City:  Digbeth
Post Code:  B5 6DD


Employer description: 

Joining National Express means joining a company which makes a big difference to the people and communities we serve. Our people really are the secret to our success. At the centre of a growing and successful global company with operations on four continents, National Express has unrivalled opportunities to develop. 


We are now looking for an eager candidate to join us as an apprentice. 

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a Data Analyst - Level 3 Apprenticeship. 

Key responsibilities: 

  • Analysis of all revenues marketing and e-commerce metrics generated by National Express Coaches to accurately identify reasons for change and opportunities for growth

  • Accurate and timely reporting of revenues, volumes, capacity, utilisation etc. to NX management and executives on a weekly, monthly and ad-hoc basis. This to include production and distribution

  • To support the wider Commercial team in the compilation of budgets and key performance indicators for all commercial metrics

  • Forecasting / Prediction of revenues, volumes, utilisation etc. to inform the business on strategic pricing and capacity strategies

  • Day to day updating and management of commercial data and information 

  • Management and enhancement of the NX Competition Monitor, Disruption Tracker, Weekly revenue monitor, etc.

What we are looking for: 

Desirable skills:

  • Emphasis on candidates with background in Mathematics / Statistics / Economics / Business Studies

  • MS Excel skills; Tableau experience desired

Personal qualities:

  • Logical thinker with excellent attention to detail and high levels of accuracy

  • Good communication skills, both verbal and written with experience of presenting to the senior management team

  • Able to manage own time and prioritise work

  • Good team worker, but also capable of working alone.

  • Proven self-starter 

Entry requirements:

The entry requirements for this programme are as follows:

  • 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject

  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)

  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject 

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:


£18,525 per annum. 

Benefits / What we offer in return for your hard work and commitment: 

  • National Express coach pass for yourself and family discounts

  • A company pension

  • Employee assistance programme

  • Access to our award-winning Health Bus; providing free and accessible health checks

  • Life assurance

  • Exclusive benefits and savings from thousands of the UK’s largest retailers and service providers

  • All apprentices will receive a free West Midlands Bus Pass 

Future prospects: 

Once you have successfully completed the apprenticeship, potentially you could gain an entry-level full-time position within the team or movement onto a higher-level apprenticeship. 

Both would be based on teams’ current capacity. 

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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