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IT Business Analyst Apprentice


Solihull, West Midlands QA

Job Reference:  MP-33464-80304
Job level:  Apprentice
Employer:  QA
Industry:  Business
Job Type:  Full Time
Salary:  £10,000 - £19,999
Salary and Benefits:  Up to 18000 UKP per year


County:  West Midlands
City:  Solihull
Post Code:  B91 2AA


Employer description:

JELD-WEN, a multi-billion-dollar global business (which has experienced growth year on year) are embarking on significant business transformation programmes with best of breed technology at the forefront, thus providing exciting opportunities to join the programmes at inception.


Your Role:

We seek an IT Business Analyst to help shape and inform IT projects and programmes supporting the continued support and improvements of IT systems, for Human Resources Information Systems (HRIS).  The IT Business Analyst will work closely with cross-functional teams, consultants, business process transformation experts, and collaboratively work with diverse European and regional business leaders to deliver on-demand promises and strategic objectives. 

The successful candidate will enrol onto QA's Business Analyst Level 4 Apprenticeship. 

Your Responsibilities:

  • Lead kick-off forums, to include discovery interviews & identification of process and technology requirements

  • Perform project management activities

  • As-Is /To-Be process mapping and gap analysis aligned with the programme strategic objectives

  • Requirements elicitation for developing a European/Global systems design, build, test, plan and supporting the execution thereof

  • Support Process Owners and SME’s throughout the deployment lifecycle (coach & mentor). Influence/guide business leaders to achieve objectives

  • Play a key role in supporting European wide Business Process Change Management (BPCM) throughout the deployment lifecycle

  • Global Alignment on strategic initiatives and IT governance

  • Act as an interface between stakeholders and Project Management office

  • Ensure all demand is captured and planned to inform budgets, planning etc.

What we are looking for / Desired skills and experiences:

  • Experience in an IT business facing role, working with Human Resources, Operations and Finance (we welcome graduates to apply for this role)  

  • Experience in Global/European IT implementations

  • Experience in IT system/solution deployment (HRIS system experience preferred)

  • Business Process Change Management (BPCM) skills

  • Deployment of project planning successfully for large companies

  • Work with Organisational Change Management (OCM) team leads to assess User Change Impact

  • Excellent knowledge of integration of systems

  • Customer-facing, action-oriented and committed to always delivering on promises

  • Strong business acumen and understanding of complex global businesses and the challenges this brings

  • Flexible and adaptable as well as possess the ability to manage ambiguity

  • Calm and considered when working in a fast-paced, pressurised environment

  • Team player, open and honest

Entry requirements:

  • A degree in Business or in a Business-related programme e.g. Finance, Economics, Maths etc., or

  • Non-Business-related Degree + at-least 6 months of work experience*, or

  • Existing Staff member with 2+ years of work experience*, or

  • Level 3 Qualification + at-least 12 months of work experience* & Robust On-boarding plan (learner must work in the organisation for 3 months before sign up)*

Work experience:

  • Retail jobs - Sales Advisors, Team leaders, Customer Service

  • Customer Service across any sector – large or small organisations.

  • HR function jobs

  • Office Administration/Assistant/Trainee

  • Any role that involves working in a team, processing data, face to face and email communications 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:

Good Reason to Join:

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. 

We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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