2 years ago

Information and Communication Technology

You’ve got to make sure you’re connected!

These days, we’re all experts at using Information and Communication Technology (ICT). You’re probably reading this on a smartphone or tablet right now, at the same time as checking your social media feeds (don’t forget to follow @CareerMapNews). But what about designing those social media apps, or building the hardware? That’s the domain of ICT professionals. They also help maintain the networks we rely on to keep the internet busy doing its thing.  So how do you go about finding an ICT Apprentceship and what are the various options available?

Types of Apprenticeship

Apprenticeships on offer include information security, IT application specialist, software professional and telecoms professional. The really interesting thing is that some of the jobs you’ll end up doing in the future haven’t even been invented yet…

About the ICT industry

This is an industry that’s changing by the minute, as more and more aspects of our lives get connected. You can even control your central heating from your phone now, and it surely won’t be long before we can summon driverless cars to come and get us with a single swipe. It requires a lot of skilled people to make this kind of thing happen, and they’re not all in Silicon Valley: there are opportunities in businesses, global organisations, tech startups…you name it.

What can I do?

Careers in ICT can go in many different directions. If you choose the telecoms sector, for example, you could be working with the broadband, mobile phone and satellite communications networks that form the foundation of the information age. That might mean anything from helping customers get their home broadband connected to running diagnostics on an orbital satellite.

Alternatively, you could be designing new software or apps, or perhaps creating websites for individuals and businesses. You might work for a search engine or social media company, or you might start your own: all it takes is one good idea, after all.

As the world changes and technology gets more advanced, we’re relying on it more and more. That means it’s important to keep that technology safe, so you might pursue a career in ICT security, helping to block viruses, protect data from hackers or advise companies on how to keep their systems secure.

We’re also using and storing more and more data. Things like cloud computing services and roles looking for patterns in the tides of data on the internet are only just getting started – the future could be very exciting, and you could be a part of it.

ICT skills

Being good at maths, physics or computer coding are all useful skills in this industry, but there are many other attributes that employers value. Creative thinking and problem solving, for example, or working well with other people; or perhaps a real passion for innovation and keeping up to date with the latest thinking in your field.

Qualifications like Apprenticeships are all about taking your raw talent and the things that interest

you -whether it’s games, apps, mobile technology or anything else – and helping you put them to good use. You’re at a huge advantage because you’ve grown up with the internet and computers, unlike many of the people at the top of big companies. So get qualified, and show them what you can do.

ICT careers

Nobody really knows what all the jobs available in this sector will be in a few years’ time, because it’s always evolving. But here are some examples:

  • IT and telecoms – support technician, helpdesk professional, line installer, software developer, network planner, web designer
  • IT applications – IT clerk, data administrator, web technician, digital assistant
  • Security – network engineer, security engineer, security officer, governance officer

In addition there are higher level and management roles, and even careers in the security services (MI5 and MI6) although details about specific roles are kept secret, unsurprisingly. You’ll need to apply to the service to find out more (try not to do a James Bond impression).

Getting started

To begin your search for Apprenticeships and jobs in the industry head to careermap.co.uk. You can also visit the Tech Partnership (thetechpartnership.com), a new site created by employers. It will tell you more about the industry itself and give you some idea of what it’s like to work in ICT.

Routes into the industry include:

  • Apprenticeships
  • Vocational qualifications / A Levels
  • Scottish Vocational Qualifications
  • Foundation Degrees (England and Wales only)
  • Bachelors Degrees

Levels of Apprenticeship

There are three main levels of apprenticeship in the ICT industry:

  • Level Two (Intermediate) equivalent to GCSEs / Standard Grades
  • Level Three (Advanced) equivalent to A Levels / Highers
  • Level Four (Higher) equivalent to Foundation Degree / Advanced Highers

A level two Apprenticeship takes two years to complete, then you can continue for another year to achieve level three. Level four is designed for those aiming for senior technical or management careers. There’s also a new Degree Apprenticeship on offer from some employers, which will allow you to gain a degree while working as an Apprentice, so at the end of the process (which takes at least three years) you’ll be as qualified as a uni graduate, but with no debt from tuition fees. See thetechpartnership.co.uk for more information.

Life as an ICT Apprentice

Offering a mix of on-the-job learning and college-based study, Apprenticeships are an increasingly popular way of getting into the industry. They can even be a viable alternative to the university route, offering degree-level qualifications.

To give you an idea of how vital ICT is to almost every business operating in the UK, employers involved in ICT Apprenticeships include O2, BT, Google, Royal Mail, Asda, the BBC and Network Rail. There are lots of opportunities out there these are just the tip of the tech iceberg. So, ready to move fast? You’d better be, because this is a rapidly changing industry. You’ll need to be prepared to work hard to keep up, but the good news is that you could be at the cutting edge of the tech industry pretty soon, people might be working hard to keep up with you.

Everyone – individuals, companies, even pets with microchips uses technology differently, which means that the same job role can vary hugely between employers. You might well be working in an office and using computers, tablets and so on all day; or you might be out in the field installing software or helping a business put in a new network.

Once you join your employer you’ll spend some time getting used to their systems and how everything works. You’ll also learn about the people you’re with, how the team gets along and what it’s like to work long hours while studying in your spare time and also at college. It can be a delicate balancing act, but it means you get a student experience and a work life, and you get paid as well.

You could work in…

  • Telecoms companies
  • IT support centres
  • Banks
  • Media companies
  • Software development firms
  • Your own internet firm

Find Apprenticeships and jobs in the ICT industry near you

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