Course Administrator, Service Training Centre

Salary: £17,650 per annum
Contract type: Fixed term, until the 30th of June 2025
Working pattern: Part-time

Closing date: Monday, 13 May 2024
Interview date: Thursday, 23 May 2024

We are seeking a part time Course Administrator for a fixed term period until 30 June 2025, to provide efficient and effective course administrative support at our Service Training Centre, based in Maresfield, East Sussex.

Within a team setting, you will be responsible for various transactional administrative processes enabling learners to be assigned to agreed training courses and support our Instructors/training providers with administration duties to deliver the courses and provide outcomes.

You will be the first point of contact for defined courses on our database ensuring accurate records are maintained. Responding to telephone and email queries effectively will also be required.

You will be expected to provide a reception function on a rota basis with other members of the Course Administration Team, on site. 

The successful candidate should be educated to GSCE level or equivalent and have excellent keyboard skills. A good working knowledge of Microsoft applications including, Word, PowerPoint and Excel and previous experience of using relevant databases is essential. You will also need excellent verbal/written communication skills and interpersonal skills. The ability to organise and prioritise a busy workload will be necessary.

The exact days/working pattern for this role will be agreed with the successful applicant. There will be a flexible approach to work location to allow the successful candidate to work from Service Training Centre, home and other East Sussex Fire and Rescue Service locations, subject to the specific requirements of this role.

Please note that recruitment processes may be withdrawn or varied at short notice due to the Services’ Organisational Change policy.