Customer Service Apprentice

Full job description

Overview

As an apprentice, you’ll work at a company and get hands-on experience . You’ll gain new skills and work alongside experienced staff.

You will be providing client and administrative team support

Working Monday to Friday 9.00am to 5.30pm with an hour for lunch

37.5 hours per week

£15000 per year

On site parking

Responsibilities

• Providing a high standard of reception tasks
• Communicating via email, face to face and phone
• Record keeping and updating
• Using the in-house software and databases
• Working closely with a busy team
• Desired qualifications
• GCSE English and Maths (Grade 5/6) desirable

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Patience

After this apprenticeship

There is potential upon successful completion of this apprenticeship, to progress into a Business Administration or Law based apprenticeship

More training information

Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.

In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule.

Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education

Job Types: Full-time, Apprenticeship

Pay: £15,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 13/06/2025
Expected start date: 23/06/2025