Digital Support Apprentice

Employer description:

QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. 

We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.

We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: 

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• Providing a continuous learner experience 
  
• Connecting up learning across the organisation 
  
• Creating more collaborative learning
  

Overview:

As a Digital Support Apprentice, you will play a key role in supporting QA’s apprenticeship programmes by ensuring smooth processes and accurate learner records. Working within the funding team, you will help maintain compliance with government requirements while contributing to the success of learners and the wider organisation. This role provides the opportunity to develop valuable skills, gain industry experience, and work towards a nationally recognised qualification.

Responsibilities:

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• Full conformity to Skills Development Scotland (SDS) and other contractual requirements
  
• Provide administrative support to the funding team and delivery function
  
• Liaise with other apprenticeship administrative resources
  
• Be responsible for day-to-day funding & administrative tasks
  
• Input and extract data from the Maytas/Bud databases/Powerbi and SDS FIPS database
  
• Assist in driving improved data accuracy across all systems and processes related to SDS contract
  
• Register all learners in a timely manner with both Awarding Organisation (SQA) and Sector Skills Council (CFA or Tech Partnership) using MA online
  
• Process starts, milestones, achievers, early leavers in line with SDS operating guidelines
  
• Ensure good housekeeping of MAYTAS, Bud and FIPS, ensuring accuracy of data.
  
• Maintain SDS audit error percentage of less than 1%
  
• Work closely with internal partners to ensure processes are followed
  
• Assist in process design and implementation across the funding team and apprenticeship delivery
  

Desirable skills

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• Good administrative skills and ability to successfully work at a detailed level 
  
• Organised with good time management skills
  
• Must enjoy working with Microsoft Office, primarily Excel, Teams
  

Salary:£17,000 per annum

Working hours:37.5 hours per week, 9.00am - 5.30pm, Monday to Friday.

Benefits:

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include:

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• 27 days holiday each year
  
• Holiday buying scheme
  
• Medicash plan
  
• Gympass
  
• Cycle to work scheme
  
• Employee assistance programme
  
• 2 days per year charity leave
  

How we’ll help with finance matters

In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Safeguarding Statement

QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same timeAPPLY NOW!