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Employer description:
Adaptive are a rapidly growing, award winning business, that specialises in providing systems and support to the care industry, schools and small to medium business.
We are the UKs premier provider of Acoustic monitoring into residential care, along with nurse call and assistive technology to improve quality of life for residents / service users
Overview:
We are now looking for an eager candidate to join us as an apprentice.
You will need to be eager to learn and grow, with a keen interest in technology. Paramount for our customers is making the technology work for them, using the available tools to deliver ongoing improvements.
Duties:
Our IT Technician will be joining the current team to:
- Provide direct support for existing customers, particularly the education and healthcare systems using Microsoft Windows systems, including Office 365 and Azure.
- Learn our flagship Nurse Call / Acoustic monitoring system and be involved in the delivery, configuration and support of these systems.
- Visit customer sites to provide direct support, support of internal systems and some deployment of new systems.
Key requirements:
Desired skills and experience:
- Previous IT support experience
- Understanding of Windows operating systems / desktop environments e.g. Windows 10/11
- Experience troubleshooting Microsoft office e.g., 365, 2016, 2019 (Excel, Word, Access etc)
- Solid understanding of PC set up and configuration
- Excellent communication skills
Skills you will learn:[if you have previous experience in the following, it would be beneficial, but not essential]
- Office 365 administration
- Active Directory Administration
- Network troubleshooting - TCP/IP and general WAN / LAN troubleshooting
- Windows Server in a Hyper-V environment
- Exposure to work within the care sector
Essential:
Having a full driving licence and your own vehicle is required - as the role involves travel to client sites.
Entry requirements:
- 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information, please visit the UK ENIC website.
What we offer:
- 21 days annual leave (plus statutory holidays)
- Ongoing training opportunities, both internally and via industry qualifications
- Great opportunity for someone to really broaden their skills in a supportive team
- Contributory pension scheme
Future prospects:
90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average.
Progression to more senior opportunities could be available upon successful completion of the apprenticeship.
Important information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!
Job Reference (6568a295-024a-11ef-9bcf-06b653fb4134)