Marketing and Communications Assistant

Job overview

An exciting opportunity has arisen within Greater Manchester Mental Health NHS Foundation Trust’s (GMMH) Communications and Marketing Department for a creative, dynamic marketing and communications assistant.

Reporting to the Deputy Marketing and Communications Manager your main duties will be to assist with internal communications, as well as planning and organising multi-channel marketing campaigns, events and projects and providing administrative support to the team.

Main duties of the job

Greater Manchester Mental Health NHS Foundation Trust is looking for a bright, creative administrator to support our busy Marketing and Communications Team.

The Marketing and Communications Department has a vital role in showcasing our achievements and successes, as well as ensuring strong communications internally and with the press and media.

We are looking for someone to support our activities which includes weekly staff newsletters, campaigns and events, management of our online platforms (intranet, website and social media), branding, the production of Trust literature/merchandise and media management. It is also a public-facing role which advises people who contact the team to signpost them to get the help and advice they need.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme

Person specification

Education/Qualifications

Essential criteria

• Training or experience in an office setting

Desirable criteria

A recognised qualification in office administration

Experience

Essential criteria

• Demonstrable administrative experience

• Demonstrable time management experience
• Experience of supporting a team
• Able to develop and work effectively to project plans

Desirable criteria

Experience of working in a NHS/Public sector environment.

Experience of supporting the delivery of events
Experience of working within a communications/marketing/PR team.

Knowledge

Essential criteria

• Knowledge of Microsoft Office – skills must include excellent proficiency of PowerPoint, Word and Excel

• Knowledge of intranets and websites
• Knowledge of the importance of confidentiality throughout the NHS

Desirable criteria

Knowledge of specific content management systems

Understanding of the NHS
Knowledge of working within brand guidelines
Knowledge of printing and production techniques

Skills and Abilities

Essential criteria

• Good written and oral abilities

• Excellent customer service skills with colleagues and other staff
• Ability to work to tight deadlines and ‘get things done’
• Ability to work on multiple projects at once – organisational skills
• Planning and time management skills
• Able to work autonomously, self-manage and prioritise

Desirable criteria

Ability to design communication materials and presentations

Ability to write for websites, newsletters, social media and press releases

Other requirements

Essential criteria

• An ability to maintain confidentiality and trust

• Used to working in a busy environment

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

 Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you. 

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it . 

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. 

We will consider relevant experience outside the NHS to calculate your salary on appointment.