Service Manager (Agriculture Machinery)

The Role

:

As aService Manager, you will oversee machinery service and repair, ensuring customer satisfaction and business targets are met.

Duties:

Lead service team, fostering exceptional customer service Maintain records and reports as per Retail Management Assess staffing needs and capabilities for future alignment Ensure compliance with health and safety regulations Provide clear instructions to customers / operators on their safe and efficient usage. Sell labour and optimise efficiency to meet targets Handle customer enquiries and disputes promptly

Requirements:

Previously worked as a Service Manager or in a similar role. Knowledge of agricultural machinery service requirements Strong leadership and time-management skills Proficiency in MS Office and Microsoft Dynamics DMS

Benefits:

Competitive salary Company bonus scheme Attractive pension Holiday entitlement