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Privacy and Cookies Policy

Careermap Limited (“Careermap”, “we”,“us” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy will tell you about how we use your personal data when you visit and/or register with our website at https://careermap.co.uk/ (“oursite”) and tell you about your privacy rights.

General 

Please read this policy carefully as it (together with the Terms of Use)sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy also includes information on the use of cookies on our site.

Your personal data, or personal information, is any information about you from which you can be identified. It does not include data where your identity has been removed (anonymous data).

Controller and contact details

Careermap Limited is the controller and legally responsible for keeping your personal data safe and secure.

If you have any questions about this policy, please contact us at simon@careermap.co.uk.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Changes to the Policy and your duty to inform us of changes

We keep this policy under regular review. Any changes we may make to this policy in the future will be posted on this page and any changes will be clearly identified. Please check back frequently to see any updates or changes to this policy.

This version was last updated on 4th September 2019. Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third–party links

Our site may include links to third-party websites and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.

The personal data we collect about you

We may collect, use, store and transfer the following different kinds of personal data about you:

Identity Data includes your first name, last name, username, date of birth, gender, education/qualifications, school name, work history,job title, CV, personal description and/or photograph.

Contact Data includes your address, email address and telephone numbers.

Special Categories of Personal Data may include personal data revealing or relating to your: (a) racial or ethnic origin; or (b) physical or mental health or condition, if this information is included in your CV. We do not deliberately collect any other Special Categories of Personal Data or any information about criminal convictions and offences.

Technical Data includes your internet protocol (IP) address, your login data, browser type and version, time zone setting and location,browser plug-in types and versions, operating system and platform,and other technology on the devices you use to access our site.

Profile Data includes your username and password, roles and sectors that you are interested in, your region or location, your interests and preferences.

Usage Data includes information about how you use our site and services, including the full Uniform Resource Locators (URL)click stream to, through and from our site (including date and time);applications you viewed or searched for; page response times,download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How is the personal data collected?

We use different methods to collect the above personal data from and about you, including through:

Direct interactions with you. You may give us your Identity Data, Contact Data, Special Categories of Personal Data, Profile Data and/or Marketing and Communications Data by interacting with us directly. This includes (without limitation) when you:

  1. register on our site;
  2. upload or create a CV;
  3. search our site for apprenticeships and other opportunities;
  4. apply for jobs and/or courses via our site;
  5. subscribe to receive our “Careermag” newsletter and/or personalised “Job Alerts” by email / text from us;
  6. enter a competition, promotion or survey on our site or on social media;
  7. when you correspond with us by telephone, email or otherwise; and/or
  8. when you report a problem with our site.

Information we collect about you automatically. Each time you visit our site we may automatically collect Technical Data and Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

Information we receive from third parties. We may receive Identity Data,Technical Data and/or Usage Data about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.

We are also working closely with third parties (including, for example,social media platforms, advertising networks, analytics providers such as Google and Facebook, and search information providers) and may receive Identity Data, Technical Data, Usage and/or Profile Data about you from them.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly,we will use your personal data in the following circumstances:

(a) where you specifically consented to the processing of your personal data by us (“Consent”);

(b) where the processing is necessary for the performance of our contract with you (“Contractual necessity”);

(c) where the processing is necessary for the purposes of our legitimate interests (or those of a third party,such as an employer who is advertising vacancies on our site) and your interests and fundamental rights do not override those interests(“Legitimate interests”); or

(d) where the processing is necessary in order for us to comply with our legal obligation (“Legal obligation”).

Purposes for which we will use your personal data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Purpose Type of data Legal basis Retention Period
To register you to use our site. Identity data; Contact data; Special Categories of Personal Data (if included on your CV). Contractual necessity If your account is inactive for 2 years, we will contact to you to find out whether you want to retain your account. If we do not hear from you, we will delete your account.
If you chose to upload or create a CV, to store your CV and make it available to the employers and training contract providers that we work with. Such employers and training contract providers may contact you about roles that you may be interested in. Identity data; Contact data; Special Categories of Personal Data (if included on your CV). Contractual necessity; or Consent.
If your account is inactive for 2 years, we will contact to you to find out whether you want to retain your account. If we do not hear from you, we will delete your account and CV.
If you have applied for a particular vacancy advertised on our site, to share your details with the relevant advertiser Identity data; Contact data; Special Categories of Personal Data (if included on your CV).
Contractual necessity; or Consent.
2 years
To send you our newsletter (Careermag) if you have subscribed to it on the site Identity data; Contact data; Marketing and Communications data.
Consent. 2 years, unless you tell us that you want to opt-out of receiving such messages.
To send you personalised “Job Alerts” by email or text, if you have subscribed to this service on the site Identity data; Contact data; Profile data; Marketing and Communications data. Consent 2 years, unless you tell us that you want to opt-out of receiving such messages.
To send you marketing emails or texts, making suggestions about particular vacancies or opportunities that may be of interest to you (if you opt-in to receiving such emails or texts) Identity data; Contact data; Profile data; Marketing and Communications data. Consent 2 years, unless you tell us that you want to opt-out of receiving such messages.
To manage our relationship with you, including responding to queries and notifying you about changes to our terms.
Identity data; Contact data. Contractual necessity; Legal obligation; or Our legitimate interests (to keep our records updated and to study how customers use our services). 2 years
To enable you to partake in a prize draw, competition or complete a survey. Identity data; Contact data. Contractual necessity; Our legitimate interests (to study how our customers use our services, to develop them and grow our business). 2 years
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). Identity data; Contact data; Technical data; Usage data; Profile data. Our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). 2 years
To use data analytics to improve our website, services, marketing, customer relationships and experiences. Identity data; Contact data; Technical data; Usage data; Profile data. Our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). 2 years
To store cookies on your computer (see section 15 below for more details). Identity data; Contact data; Technical data; Usage data; Profile data. Consent Except for essential cookies, all cookies will expire after your session on the site finishes.
To deliver pop-up notifications to your computer. Identity data; Contact data; Technical data; Usage data; Profile data. Consent 2 years, unless you switch off such notifications on your computer earlier (which you can do at anytime).

Marketing

We may use your Identity, Contact, Technical, Usage and Profile Data to forma view on what we think may be of interest to you. This is how we decide which vacancies or courses may be relevant for you (we call this marketing).

You will receive marketing communications from us if:

  1. you have subscribed to receive our “Careermag” newsletter;
  2. you have signed up to receive personalised “Job Alerts” by email or text message; or
  3. you have registered with our site and/or applied for a vacancy on our site and have told us that you would like to receive marketing emails or texts from us, with suggestions about particular vacancies or opportunities that may be of interest to you.

Opting out

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time at info@careermap.co.uk.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us when you register to use our site, upload your CV or apply for a vacancy on our site.

10 Disclosure of your information

We may share your personal information with:

  1. our associated company Add Media (Group) Limited, who require such personal information in order to provide technical development services to us;
  1. the employers, training providers and other advertisers who work with us, as listed on our site (and updated from time to time);
  1. various third parties who provide goods and/services to us. We have contracts with such third parties and we vet them to ensure they are contractually bound to safeguard your personal data.
  1. third parties for the purposes of fraud protection and credit risk reduction, or if we are otherwise under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Careermap Limited, our customers, or others;
  1. advertisers and advertising networks that require the data to select and serve relevant adverts to you (see the paragraph below);
  1. analytics and search engine providers, such as Google, that assist us in the improvement and optimisation of our site; and/or
  1. to a prospective seller or buyer of our business or assets.

Please note that we do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information (such as statistical or demographic data) about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

11 Where we store your personal data

Some of our external third parties are based outside the European Economic Area (“EEA”) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  1. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;
  1. Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe; or
  1. Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the US.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

12 Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data,we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

13 Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Details of retention periods for different aspects of your personal data are set out in the table above.

14 Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see below for more information about these rights:

Glossary

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however,that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • if you want us to establish the data’s accuracy.
  • where our use of the data is unlawful but you do not want us to erase it.
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us at info@careermap.co.uk.

15 Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

We use the following cookies:

(a) Strictly necessary cookies.These are cookies that are required for the operation of our site.They include, for example, cookies that enable you, for example, to log into secure areas of our site.

(b) Analytical/performance cookies.These cookies allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it.This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

(c) Functionality cookies. The cookies are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences.

(d) Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block or disable cookies by activating the setting on your browser that allows you to refuse or disable the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after your session on the site finishes.

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